For me personally, I think one of the greatest quotes of all time. Functional, challenging, confronting, and intensely progressive in its outcomes.
It is so easy to work with people you like and resonate with. But that’s not everyone; and everyone needs your input, wisdom and kindness, not just some.
The key to kindness is asking questions. Then you know the story that drives the behaviour and you can respond powerfully and practically.
The power of a question is the essence of servant leadership.